At Skills Institute, student wellbeing isn't just a policy, it's the foundation of everything we do. As New Zealand's largest private training provider, we follow the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 to ensure every learner receives the support, safety, and respect they deserve throughout their educational journey. With 89% of students satisfied with our teaching quality and comprehensive support systems including Student Council meetings, cultural programmes, and our Safe365 reporting system, we're continuously improving to exceed your expectations.
Our commitment to student wellbeing
Your voice shapes our services
We believe your feedback drives real change. Through Student Council meetings, cultural programmes, and regular satisfaction surveys, we create multiple pathways for you to share your experiences and suggestions. With 91% of students satisfied with our teaching quality, we're proud of what we've achieved together, but we never stop listening and improving based on what matters most to you.
Comprehensive support when you need it
Our holistic approach follows the Te Whare Tapa Whā framework, supporting your physical, mental, social, and spiritual wellbeing. Whether you need academic tutoring, counselling services, financial guidance, or career support, our dedicated teams are here to help. International students receive additional assistance with visa requirements and cultural adjustment, while our Safe365 system ensures any concerns are addressed promptly and professionally.
Safe and inclusive learning environments
Every learning space at Skills Institute is designed to help you succeed. From cultural artwork celebrating diversity at our Manukau Campus to digital platforms with accessibility features, we actively create environments where all students feel valued and supported. Our commitment to Te Tiriti o Waitangi principles and regular safety audits ensure you can focus on your studies in spaces that prioritise your wellbeing and success.
Access the complete Skills Institute Code of Practice document for detailed information about our student wellbeing and safety commitments. Please note that the downloadable PDF refers to our previous name, Ignite Colleges.