Most of our professional development courses welcome staff with basic literacy and numeracy skills. Level 4 management courses typically require current supervisory responsibilities or management roles. Intelligence courses suit those seeking entry-level roles or adjacent positions. All programmes use workplace-based assessments, so staff must be in relevant organisational roles. Our advisors will help determine the right entry point for each team member.
Build skills for organisational success
Professional development courses delivering recognised qualifications and results.
Building teams that drive organisational success
Our work-based courses develop your team's leadership, administration and project management capabilities through workplace assessments. Staff gain qualifications and confidence to step into management roles while improving retention.
How to upskill your team
Follow these simple steps to elevate your team's professional capabilities.
Business work-based training FAQs
Your questions about upskilling your workforce with workplace-based professional development, answered.
What qualifications do my staff need to enrol?
Can my staff work while training?
Absolutely! Our courses are specifically designed for working professionals. Training is delivered entirely online with workplace-based assessments that staff complete in their current roles, ensuring zero disruption to your business operations.
How is the training delivered?
All programmes are delivered online with flexible scheduling to fit around work commitments. Staff have access to dedicated tutors and comprehensive support throughout their studies, with assessments based on real workplace evidence and manager verification.
How long does staff training take?
Course duration varies by programme. Our Level 3 team leadership takes 26 weeks, contact centre training takes 30 weeks, Level 4 management qualifications take 26 weeks, administration and project management take 30 weeks, and intelligence introduction takes 24 weeks. All programmes are designed with manageable study loads that fit around work commitments.
Will my staff receive recognised qualifications?
Yes, all training leads to NZQA-approved New Zealand Certificates that are recognised by employers across all sectors. These qualifications provide formal recognition of your staff's capabilities, support career advancement and enhance your organisation's professional credibility regardless of your industry.
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