Bridge the gap from general administration to technology-enhanced business operations
This Level 4 qualification in Business Administration and Technology is designed for administrative professionals wanting to transition into technology-focused business roles, bridging the gap between traditional office skills and modern digital business capabilities.
Perfect for administrative assistants, office coordinators, and data entry professionals who understand workplace processes but want to develop advanced technological capabilities including data analysis, business applications and process improvement skills.
Who can enrol?
This programme is designed for:
Administrative professionals: Those wanting to shift into technology-enhanced roles, business analysis, or advanced administrative positions.
Office coordinators and assistants: Including data entry staff, customer service representatives, reception coordinators and administrative support personnel.
Career changers: Looking to enter business administration from retail, hospitality, or service backgrounds with technology integration focus.
Detail-oriented individuals: Who understand office processes but want to improve technology applications, data management and business systems skills.
What makes this course effective?
Work-integrated learning approach: Apply concepts directly to current roles with assessments based on real business administration scenarios and workplace projects that address actual challenges like data processing, system improvements and customer service excellence.
Structured learning environment: Combines theory with practical application over 30 weeks with immediate support from qualified trainers with extensive business administration and technology expertise.
NZQA-accredited qualification: Recognised within New Zealand's education framework, valuable for career advancement in administrative and business support roles with strong employer recognition across all business sectors.
Comprehensive technology-focused learning: Ideal for those wanting to modernise their administrative capabilities, this business courses qualification combines traditional administration with advanced technology skills including business applications and data analysis.
Career progression pathway: Can be used to ladder into higher-level qualifications or specialised business roles, creating clear pathways for advancement into supervisory and analytical positions.
What does this course cover?
This programme develops comprehensive administrative and technology capabilities across essential business functions:
Business applications and technology: Master modern business software, technological devices and digital tools that provide efficient administrative services for contemporary workplace needs.
Data processing and financial analysis: Develop comprehensive data management skills, detailed information production and financial calculation capabilities essential for business decision-making support.
Administrative systems and process improvement: Build essential system maintenance capabilities, process evaluation skills and improvement recommendation techniques for enhanced business operations.
Team collaboration and communication: Learn effective teamwork strategies, objective achievement methods and collaborative approaches essential for productive workplace relationships.
Customer service and stakeholder management: Understand service excellence techniques, stakeholder relationship management and consistent expectation delivery that supports business success.
Technology integration and efficiency: Develop understanding of how administrative technology fits within broader business objectives and contributes to organisational productivity and performance.
Career outcomes
Graduates typically move into roles such as:
Administrative Specialist positions: Managing technology-enhanced administrative functions, data systems and process improvement initiatives across diverse industries.
Business Support Analyst roles: Supporting organisational operations with data analysis, system administration and technology coordination for business efficiency.
Customer Service Coordinator positions: Supporting customer relationships with technology tools, data management and service excellence systems for enhanced satisfaction.
Office Systems Administrator roles: Leading administrative technology, process improvement and system coordination for optimal business operations.
Business Operations Assistant positions: Supporting business operations with comprehensive administrative capabilities and technology integration expertise.
The qualification is particularly valued in corporate, government, healthcare, education, and service sectors where NZQA-aligned credentials are recognised and respected by New Zealand employers.
