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Health and Wellbeing (Advanced Care & Support)

Master advanced healthcare skills and progress to leadership roles in New Zealand's complex care sector.

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Work-based

NZ CertificateLevel 450 weeks121 credits

Intakes: Monthly

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Transform your experienced healthcare team into confident care leaders

Ready to develop your healthcare team's leadership capabilities without taking them away from essential patient care? This work-based advanced healthcare course transforms experienced healthcare professionals into confident leaders who can provide person-centred care for people with complex needs and their whānau. Your team will develop sophisticated clinical skills and leadership capabilities while maintaining continuity of care in your facility.

This level 4 health and wellbeing qualification delivers comprehensive advanced care and support training directly in your workplace, ensuring your team gains the premier aged care qualifications for healthcare professionals working with complex needs while contributing to your organisation's daily operations.

Who can enrol?

This work-based programme is designed for healthcare organisations wanting to advance their experienced workforce to leadership roles. Employees can enrol if they are New Zealand residents aged 16 or older, or international employees aged 18 or over who are currently working in your healthcare facility with significant healthcare experience. This advanced healthcare assistant training is ideal for organisations looking to develop senior care capabilities and leadership within their existing team.

What is work-based learning?

A work-based course is Skills Institute's practical learning approach that brings education directly to your workplace. Employees gain recognised qualifications while continuing their daily responsibilities. 

Important to note - if a student is not currently employed in a relevant role, they need to pursue our campus-based or online study options. Work-based courses require an active workplace where one can practice and apply the skills being taught under professional supervision.

Industry-designed curriculum: Course content developed directly with leading healthcare providers for advanced care and support courses, ensuring your team learns exactly what's needed for leadership excellence in today's complex healthcare environment.

Real workplace application: Your employees study while working, immediately applying advanced healthcare assistant training skills and leadership techniques in your facility with expert assessor guidance and support.

Minimal workplace disruption: Advanced training is delivered in your workplace during work hours, allowing your team to develop leadership capabilities while maintaining high-quality patient care and operational efficiency.

Expert assessment support: Our industry-experienced assessors work directly with your team and supervisors, ensuring seamless integration of advanced learning with daily healthcare responsibilities and leadership development.

What does this work-based advanced healthcare course cover?

  • Advanced person-centred and relationship-centred care approaches
  • Collaborative work with multidisciplinary teams and whānau
  • Delegated clinical tasks from registered health professionals
  • Culturally appropriate care for people with complex conditions
  • Advanced communication including challenging conversations
  • Report writing and professional documentation
  • Leadership skills including mentoring and coaching colleagues
  • Organisational processes and healthcare system navigation
  • Specialised care techniques for hospice and dementia settings
  • Quality improvement and professional development practices

What qualifications will your team gain?

By completing this course your employees will gain a recognised and valued qualification: New Zealand Certificate in Health and Wellbeing (Advanced Care and Support) Level 4, the premier qualification for healthcare professionals working with complex needs. This work-based qualification carries the same recognition as campus-based study, positioning your team for senior healthcare assistant roles and leadership opportunities while enhancing your organisation's capability.

Your employees may be able to transfer credits towards this qualification through recognition of prior learning, helping customise the programme for your team's experience level. Get in touch to discuss how we can tailor the advanced training for your organisation's specific needs.

Industry information

Healthcare workers are the backbone of our care system, supporting the elderly, disabled and vulnerable across hospitals, homes and community settings. Because people will always need care, healthcare represents one of the most recession-proof professions available.

A workforce in demand

With 34,547 personal carers and assistants working nationwide as of 2021, this sector offers stability and growth. The typical healthcare worker is a part-time female employee (91% are women) working 21 hours weekly, often including nights, weekends and shift work.

What makes someone excel in healthcare?

Outstanding healthcare workers possess strong communication skills, cultural sensitivity and practical knowledge of health and safety. They're organised, patient and physically capable of demanding work while maintaining excellent customer service standards.

Real opportunities, real progress

Due to New Zealand's ageing population, job prospects remain strong across the entire healthcare sector. The 2017 Pay Equity Settlement Act eliminated gender-based wage discrimination, delivering 15-50% pay increases for 55,000 workers.

Current pay scales reward qualifications: Level 2 qualified workers usually earn between $24 and $28 an hour, Level 3 and Level 4 starts at $26 an hour. Entry-level positions include caregiver, healthcare assistant and nurse aide roles.

Health & Wellbeing (Advanced Care & Support) course FAQs

Common questions about our Health & Wellbeing (Advanced Care & Support) course, answered.

What's the enrolment process?

Step 1: One of our Skills Business Advisors/Partners will work with you to understand the needs of your team. We will provide a Statement of Work for you to sign and Training Agreements for your employees to complete and return.

Step 2: Our Delivery Lead will be in touch to onboard your employees into the programme. The onboarding will cover how to use the online learning platforms and who to go to for assistance.

What support is provided to the learner?

The learner will be supported by a Skills Institute assessor throughout the programme.

What support is provided to the organisation?

You will have a Delivery Lead assigned to you. The Delivery Lead will support with any information you require on your people's progress.