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Residential Property Management

Build essential property management skills and advance your career in New Zealand's thriving property sector.

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NZ CertificateLevel 440 weeks65 credits

Intakes: 10 September | 8 October | 12 November

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Turn your organisational skills into property success

Ready to manage properties professionally? This comprehensive property management course develops the tenant relations, legal knowledge and maintenance coordination expertise you need to excel in New Zealand's rental market. This Property Management course allows you to study online at your own pace while keeping your current commitments, then move into an industry where attention to detail and people skills create steady income.

Perfect for those wondering how to become a property manager, this course provides all the essential knowledge and qualifications you need to start your property management career.

Who can enrol?

Open to domestic students only (NZ Citizens, Residents, Permanent Residents and Australian Citizens/Permanent Residents), this property management course suits detail-oriented professionals, career changers and anyone seeking stable work in the essential housing sector.

What makes these property management courses effective?

Flexible online learning platform: Study anywhere, anytime with our interactive online system that accommodates your current schedule and family commitments.
Cohort-based support network: Connect with classmates through group chats and live sessions, building valuable industry relationships while sharing practical insights.
Expert guidance throughout: Receive ongoing support from experienced training advisors who understand property management from tenant screening to tribunal hearings.
Comprehensive completion: Complete your qualification within 40 weeks and enter a field where skilled managers are always in demand.

What does this property management course cover?

Our Level 4 Residential Property Management training covers five essential areas:

Property law and tenancy compliance

  • Residential Tenancies Act requirements and tribunal procedures
  • Bond management and rental dispute resolution
  • Health and safety obligations for rental properties
  • Legal documentation and record-keeping requirements

Tenant relations and communication

  • Professional tenant screening and reference checking
  • Lease negotiation and tenancy agreement management
  • Conflict resolution and difficult conversation techniques
  • Regular inspection protocols and tenant liaison

Maintenance coordination and property care

  • Building maintenance scheduling and contractor management
  • Emergency response procedures and urgent repair protocols
  • Property condition assessment and preventative maintenance
  • Budget management for ongoing property improvements

Financial management and reporting

  • Rental collection systems and arrears management
  • Property owner reporting and financial reconciliation
  • Insurance coordination and claims management
  • Market rent analysis and rental review processes

Professional standards and business development

  • Industry codes of conduct and professional obligations
  • Database management and client relationship systems
  • Marketing strategies for property listings and tenant attraction
  • Continuing professional development and licence requirements

What qualifications will you gain?

Graduates receive the New Zealand Certificate in Residential Property Management Level 4, the nationally recognised qualification required for property management roles. This qualification demonstrates your competency in managing rental properties professionally and ethically, making it one of the most valuable property management courses NZ offers.

Ready to enrol?

Download and complete the Enrolment Form
Provide a certified copy of your New Zealand or Australian passport, or your birth certificate
Email the completed documents to [email protected] 
After we receive your documents, we’ll send you a letter of offer and payment instructions. Once your payment is confirmed, your enrolment will be complete!

Industry information

New Zealand's property management sector offers stable employment for organised professionals who enjoy helping people while protecting property investments. Our Property Management course prepares you for relationship-focused work that requires patience and problem-solving skills, but provides steady income with clear career progression opportunities.

From property coordinator to portfolio manager

Entry-level property managers typically earn $45,000 to $55,000 annually, while experienced managers command $60,000 to $80,000. Senior portfolio managers and those running their own agencies can earn $90,000+ annually. The industry offers opportunities in residential, commercial and body corporate management across urban and regional markets.

What makes someone excel in property management?

Successful property managers combine strong organisational abilities with genuine people skills, helping tenants feel heard while protecting owners' investments. They typically demonstrate excellent attention to detail, calm problem-solving under pressure and the communication skills to manage challenging situations professionally while maintaining positive relationships with all parties.

Property Management (Level 4) course FAQs

Common questions about our Property Management (Level 4) course, answered.

How much does this course cost?

The fees for this course are $1,213 Excl. GST

What will I learn?

You’ll cover:

  • Module One: Legal and Theoretical Knowledge
  • Module Two: Establishing Residential Tenancy Management
  • Module Three: Establish a Residential Tenancy
  • Module Four: Maintaining Residential Tenancies

What are the benefits?

The New Zealand Certificate in Residential Property Management (Level 4) is a great choice for those that are employed in the sector and want to have formal recognition of their skills and experience.

How will I learn?

Online. This course combines the flexibility of self-directed learning with engaging content and practical, real-world applications.

You’ll also benefit from support provided by your training adviser, including live online drop-in sessions. With a cohort-style learning model and monthly intakes, this course fosters valuable networking opportunities.

How do I enrol?

You will need to check the below requirements to determine whether you qualify:

  • New Zealand Citizen or
  • New Zealand Permanent Resident/Resident visa Holder or.
  • Australian Citizen or Permanent Resident
  • And you must also be in paid employment within the New Zealand property management industry.
2. Collect your enrolment documents and apply
  • Enrolment form completed in full, signed by yourself and your employer
  • Certified Copy of your New Zealand/Australian passport or birth certificate.

*Certified copy is a photocopy, photograph or scanned copy that has been endorsed as a true copy of the original. To be certified, the document must be certified by an official of the issuing authority or a Justice of the Peace, Barrister or Solicitor of the High Court or Court Official (Court Registrar or Deputy Registrar). The document must have the official’s signature on each page with the name and title of the official shown clearly below the signature.

Click this link here to view visual examples of the accepted identification, citizenship or visa copies required for your enrolment.

3. Submission of application and payment

Once you have completed the required documents for your application, please send through your Training Agreement and Programme Schedule to [email protected]

I’m not currently working for a real estate agency. Can I still enrol in the course?

Yes, you can still enroll in the course. However, we encourage you to connect with a property management company if you’re new to the industry, as they can support you with some of the course modules.

Can I attend in-person classes?

No, the course is fully online with support from your Training Advisor

When does my course end?

The NZ certificate in Residential Property Management (Level 4) will take 10 months to complete.

How do I make payment?

You will receive payment details with your letter of offer after you submit your enrollment form and certified passport. Payments are made through Public Trust, ensuring your money is secure.

Can I pay in instalments?

Unfortunately, we are not accepting payments in instalments at this stage.

Why do I need a Contract of engagement?

Some assessments benefit from the support of a branch manager. We encourage you to connect with a branch manger to sign your training agreement.

Are there in-class tutoring sessions?

No, we do not offer in-class tutoring sessions. However, we do provide weekly online drop-in sessions run by assessors where you can attend and ask questions.

Can I complete the course offline, or do I need a computer?

You will need a computer, an internet connection and Microsoft word to complete this course.

Do I need an NCEA qualification to apply?

No, you do not need an NCEA qualification.

Can I print learning resources?

No, all resources are online and cannot be downloaded.