Who can enrol?

The New Zealand Certificate in Food and Beverage Service Level 4 (Restaurant Services) is designed for hospitality workers who want to step up to leadership roles. Whether you're currently working in the industry or have just completed Hospitality Level 3, this hospitality leadership course will elevate your career prospects. Students must be 16+ (18+ for international students).

What makes this course effective?

Real workplace application:

Train in our fully equipped on-site café and bar using professional-grade equipment and real customer service scenarios.

Industry-essential credentials:

Gain your LCQ (Licence Controller Qualification) alongside your Level 4 certificate – both essential for supervisory roles.

Leadership development:

Learn to supervise Level 3 students during functions and events to build confidence with your new skills.

Industry connections:

Learn from tutors with extensive hospitality experience and benefit from their employer networks for job placement opportunities.

What does this course cover?

With this Level 4 hospitality qualification you’ll build expertise across three core hospitality pillars:

Host responsibility and legal compliance

Licensed premises management and legal requirements
Security protocols and workplace safety procedures
Liquor licensing laws and duty manager responsibilities
Risk assessment and incident management

Advanced food and beverage operations

Wine and beer knowledge with advanced service techniques
Food and beverage matching and pairing expertise
Function and event planning, setup and service delivery
Point of sale systems and inventory management

Restaurant supervisor training

Team leadership and staff supervision techniques
Workplace communication and conflict resolution
Budget management and roster planning
Customer service excellence and complaint handling

What qualifications will you gain?

Graduates receive the New Zealand Certificate in Food and Beverage Service Level 4 with a strand in Restaurant Services. This nationally recognised qualification demonstrates proven competence in hospitality supervision and management. It incorporates LCQ training, to ensure you gain your Licence Controller Qualification, which is essential for working in licensed premises and progressing to duty manager roles.

Hospitality Courses

Need Help?