On campus
Intakes: 13 July | 17 August | 21 September | 26 October 2026
Build your hospitality career with practical Level 3 training
Ready to turn your social strengths into a career? With this hands-on Hospitality course, you'll gain skills to thrive in authentic restaurant, café and event environments. You'll gain valuable customer service abilities and real hospitality skills that employers are actively seeking in New Zealand's vibrant food and beverage industry.
Our hospitality courses in Auckland provide comprehensive training that includes both theory and extensive practical experience, ensuring you graduate work-ready with a qualification that captures employers' attention.
Who can enrol?
Open to students aged 16 or over, this Level 3 hospitality course is perfect for people who enjoy connecting with others and want to build a career in New Zealand's exciting hospitality sector. Whether you're starting fresh or looking to formalise your existing experience, this programme sets you up for success.
What makes this hospitality course effective?
Real-world practice environments: Learn and practice essential hospitality skills in our onsite café 'Study Break' and barista stations using professional-grade equipment.
Professional barista course skills: Develop coffee expertise, milk steaming techniques, and café service skills that are essential in New Zealand's coffee culture.
Industry-connected learning: Our tutors are hospitality experts who bring today's workplace reality and industry connections straight to your course experience.
What does this hospitality course cover?
- Customer service and working with clients
- Café and barista skills
- Food and beverage service
- Health, safety, and food hygiene
- Professional behaviour in a hospitality environment
You’ll build the skills needed to work confidently with customers and handle real service situations.
Learners who complete this programme will develop:
Food and beverage service fundamentals
- Food & beverage service skills - Prepare and serve food and drinks in café-style environments following industry standards, with menu knowledge and food and beverage pairing
- Professional workplace behaviour - Work effectively with colleagues, managers, and customers in a real hospitality setting.
- Work readiness and practical experience - Gain hands-on experience in real service environments like cafés, events, and training spaces.
- Problem-solving in service situations - Follow standard procedures to deal with common issues that come up during service.
- Health, safety, and food safety knowledge - A strong understanding of food safety, including correct temperatures for storage and service, safe handling of deliveries, and how to prevent cross-contamination
Barista course training and café operations
- Barista or café service skills - Prepare a range of coffees and beverages, along with café service tasks
- Customer service skills - Confidently interact with customers, communicate clearly, and deliver a positive service experience.
- Espresso extraction and milk steaming techniques
- Coffee bean knowledge and brewing methods
- Equipment maintenance and hygiene standards
- Point of sale systems and cash handling procedures
What qualifications will you gain?
Graduates receive the New Zealand Certificate in Food and Beverage Service (Level 3), a nationally recognised qualification that demonstrates proven competence in hospitality operations. This qualification is highly valued by employers across New Zealand's hospitality industry and provides the foundation for career advancement.
